What this talk is really
about it power -- using it, knowing you have it, knowing you're
having impact, and what is the best way to exercise power -- and
identity (as individuals, and as a culture, and I'm going to be
grandiose and talk about our identity as a species which I believe
is changing) and paradox - because a lot of people who come here,
myself included, often function best alone, yet the only reason
to be here is to connect with one another in some kind of community,
however transitory, and give and receive information in ways that
work, and to mentor one another.
So I am going to try
to build in half an hour a structure of possibility, the possibility
of what it is going to mean to be fully human going into the next
century, even as we are going through a transformation that I think
is as deep as anything we have experienced as a species because
our interaction with the distributed computer network around the
globe is a symbiotic relationship in which we change it, it changes
us, and each one of us responds in a dialectic that takes us all
up a spiral of mutual transformation. We are not the same as we
were ten years ago. We are in transition.
I am now fifty-two years
old and I was immersed as a younger man in the world of text. I
wrote fiction, I taught literature at the University of Illinois,
I was steeped in the world that text gave me as a way to frame reality.
And I am struggling to continue to walk the bridge toward being
a person engaged instead with the networked world of electronic
information. I find the contrast between who I am and who I was
really is profound. Each transformation of the Technology of the
Word changes what it means to be a human being. Mcluhan said all
this a generation ago, but none of us knew how to listen to what
he was saying.
When people first began
to speak millions of years ago, it's likely the first thing that
they did was complain about what had been lost. They found they
could talk about ANYTHING and waste time talking about nothing,
and they had lost the unconscious communion of the tribe which they
had had for millions of years. The objections people raised against
the emergence of speech might have been similar to what drove Plato
crazy when writing appeared. He thought writing was the end of civilization.
The things he said writing was going to do to human consciousness
-- which it did -- are identical to things people said would happen
after the printing press was invented and after computers began
to be connected to one another. Plato said civilization was over,
and in a way he was right. Civilization as he knew, as it existed,
was over. And civilization as we knew it, as it existed, is over,
and what is being born is an ongoing process of transformation.
We do not yet have the
language with which to describe this transition.There are plenty
of buzzwords to designate it -- paradigm change, transformation
-- that have become so common they have lost their potency, but
still, they're good words. My experience is that when we go through
this kind of transformation, individually or as a culture, it feels
like everything is falling apart until things coalesce again in
a hierarchical restructuring. Until that happens, many people become
rigid, predictable, and change induces, in a large part of the population,
fear. A paradox for us here is that our very need for knowledge
and power itself comes from fear and the need to be powerful ironically
comes from our fear. Example: I've been speaking since I was 20,
and I know I went into it because when I was 13 I had to give a
speech in school. I started blushing, they started laughing, I blushed
more, and so on. I was profoundly self-conscious. Every single time
that I have gotten up to speak since then, I have had to push through
that same membrane of fear until the words start to come. The way
we structure our lives is often a way to deal with what drives us.
Fear of speaking drove me to become a speaker, and every profession
I have had has involved speaking.
Fear has created a generation
gap so large it makes the one in the sixties look like a picnic.
For example, a few days ago I spoke with an aide to a senator who
described one of the first interactive hearings in Congress using
Powerbooks and the Net. The senior senator, a man of considerable
power, came in after everything was set up and they said, "Senator,
begin your chat." He looked at the powerbook and said, "Hello? Hello?"
and when nothing happened, "What do I do, talk to it?" Two thirds
of those in congress, the aide told me, don't use email.
When I am speaking about
these issues, the audience often divides at once into those who
calculate when they will die or retire and evaluate whether or not
they can sprint for the finish line without having to learn about
any of this, and those who imagine themselves thriving in this world
of information and knowledge.
So: in a world in which
information is currency and knowledge is capital, your power to
move in and out of the channels and data banks of information at
the speed of light is the most powerful lever anyone can have under
the rock of reality. But I will talk a little bit too about how
dangerous it is to think we do that unobserved. The freedom we perceive
out there in cyberspace, anonymous and alone, is allowed, not seized,
and that's important to remember.
They say things about
us -- how isolated we are, what loners we are -- their image is
of a person hunched in the darkness over a glowing screen invading
boardrooms and bedrooms. When I was a kid, they said the same thing
about reading, that I read too much. Don't read so much, they said,
come on outside. And I recall my friend who was always in his basement,
doing ham radio and other electronic stuff, they called him Tubby
and told me to get him out of there. Well, I won't tell you who
he is now, but he has a powerful position and they call him Mister
Tubby.
You know Arthur Clark
said that any technology sufficiently in advance of our own as to
be incomprehensible is perceived as magic. What you do is experienced
by most of the population around you as magic and you are experienced
as sorcerers. This is why it is so frightening. It is their fear
and their exaggerated projections of power that we must learn to
dominate and use and leverage on our own behalf and then we can
understand where our real power comes from.
Every domain has a god
and the god of our domain is Odin. Odin hung in a tree for nine
days and nights, alone in a windswept tree in the dead of winter,
in order to seize the runes. Odin wanted Wisdom and he suffered
alone through those nine long nights in order to have it. That myth
connects to us and our own long nights, why we will do anything
in order to know. We go where we need to go to get what we need
to get to do what we know we need to do.
Because this transformation
is so profound, I want to hold out the possibility that it may not
be a new species that is being born but it is a new variation of
the species: I call it homo sapiens hackii. It is a genuinely new
variation because you perceive and structure and frame reality in
a different way. If that is the way you have always done it, you
can't know what it is because there's nothing with which to contrast
it.
For example: education.
We think of education as something delivered during adolescence,
but adolescence was invented by the printing press. Before the printing
press, people learned by apprenticeship, that is, they worked alongside
the adults who taught them in proximity what they needed to know.
They were ten, eleven, twelve -- that's why hormones kick in then.
When the printing press was invented, it changed the definition
of education to mean the manipulation of typographic symbols on
pages, in books, sitting at a bench and reading books. Adolescence
was invented as a name for that length of time during which adulthood
had to be postponed, about a decade, while people learned how deal
with the internalization of those typographic symbols. Is it any
wonder that the smartest people (electronically) can't sit still
in school, because the very structure of education itself is being
undermined and sabotaged.
When I speak to teachers,
I notice that it's the best and brightest of them who, when they
catch on to what's happening, say, "we've got to get more computers
into the schools," but computers aren't cheap and portable like
books, and they see suddenly that there is no NEED to get them there.
The computers already exist, distributed into the space of the world,
and do not need to be housed in special buildings. So apprenticeship
is being re-invented, because the structures of education and the
structures of work that education is intended to serve are out of
joint. Just as the printing press invented benches and books as
the building blocks of education, the computer is de-inventing the
school system that has existed for several hundred years. That's
why so much more education takes place in rooms like these. Businesses
hold seminars, do re-education, set up their own universities to
cope with the fact the school systems are coming apart because it
is a hierarchical structure that delivers information at the pleasure
of the curriculum and the command-and-control teacher when what
is needed is someone more like a coach who understands what it is
you're doing so they can be available to help when needed. The computer
delivers the information when we need it, when we've made a mistake
and are teachable, not when a teacher decides to deliver it.
One of the best teachers
I know is a fourth-grade teacher who was supposed to teach computers
to her kids but didn't know how to turn one on. So she asked her
three brightest kids to meet with her after school secretly to teach
her how to use the computer so she could teach the rest of the class.
That is at most a tenuous holding action that will stave off the
inevitable for only so long.
This is one of the ways
we are changing, but computerization is also changing the future
itself. Do you all know about future scenarios? Peter Schwarz and
the Global Business Network (GBN) came up with multiple scenarios
for imagining the future because exponential change means that you
have to predicate a number of possible futures and then consistently
get feedback and data to evaluate which ones are evolving so you
can cross-correlate that data with your experience and continually
readjust your view of the future. That way of structuring the future
did not exist before computerization. People thought of the future
incrementally in straight lines as a connect-the-dots kind of path.
Go into a business a few years ago, you heard about management by
objective as if you could control where you were going to go. Instead,
today, you have to ally yourself even with enemies to anticipate
possible futures you can not discern, because no one has a clue
as to what is coming next. You have to partner with others in a
way that enables you to be ready for whatever it is that emerges
on the horizon.
The future as a possibility
for action, a way to structure your way of being in the world, has
changed fundamentally, and therefore how you hold yourself in the
world as a possibility for action has changed. The future as we
now hold it is the same shape as the structures of information --
the computer program, the Internet -- with which we interact.
When you interact with
a web or network instead of a hierarchy, you internalize the structure
of the system of information with which you interact in a way that
redefines your psyche.
Let me give you an example.
I was working for a bank beginning a massive reorganization. No
one was more frightened than these risk-averse guys dealing with
change and knowing they didn't know what to do . I talked to a number
of them one-on-one before the retreat and each one of them talked
about the bank as an obstacle. Each one was smart, they all had
great personal resources, but they all talked about the bank as
a barrier over which they could not get. When they were finally
in one room at one time, I could ask, "Where is the bank?" Obviously,
there was no physical bank there. The bank that stymied them was
the bank in their heads. The bank in their heads -- the way they
constructed reality -- was the obstacle to action.
In a network or web
you learn to exercise power in a different way. You cannot exercise
it in a direct command-and-control way. You learn in a network to
work by participating and contributing. It's the best of the Hacker
Ethic and holds forth a possibility of community in which information
is free and freely shared so that you can then use power in a responsible
way.
Dead Addict was saying
last night -- it was so good I wrote it down: I was listening to
my scanner, listening to what must have been a cordless call because
cellular isn't legal -- it was one of those wonderful times when
you know all the parties in a situation, and you know something
they don't know, and it's twenty to midnight, union negotiations
end at midnight and you can make the telephone call to your friend
who is downtown waiting for the union's response to management's
final proposal, a call that would make a difference. But instead
of doing that -- which is illegal -- you call the person making
the call (who gave their number on the air) and say, "You know,
these are sensitive negotiations, and you shouldn't broadcast your
conversation on an FM radio." The power rush came, not from calling
my friend, but from the way the union rep gasped on the telephone.
And Dead Addict said, "That's the trouble with being God: you can
look but you can't touch." That's a profound insight: once you start
touching things, you start screwing them up.
Another consequence
of this transformation, and the reason we're hearing so much this
weekend about the global marketplace and security, is that today
every individual and every business must function as if they're
an independent country, which means intentionally managing both
intelligence and information AND counter-intelligence and disinformation.
It is no longer an option or luxury for companies to act as if they
don't have to worry about who knows what about them and what they
can learn about others. This is why so much power is going to be
located in mediating structures -- filters, smart agents, people
who do competitive business intelligence and know how to get information
and above all to connect it in meaningful ways. Competitive business
intelligence is going to a 101 course in good schools of business.
Disinformation is a
fine art. An article I wrote for an internet magazine in England
resulted in an inquiry from a public relations firm in London about
doing "brand defense" with them on the Internet. And what is brand
defense? "When one of our clients is attacked, we go onto the Internet
in various disguises and aliases -- some go to Usenet groups, some
set up web pages, some engage in flame wars -- anything to distract
the attention of the populace from our poor besieged client so,
unnoticed, he can trot off and let the war continue, a war of symbols
and abstractions, while he's out of harm's way."
Disinformation is an
art because the level of abstraction presented to us by the internet
is the highest with which we have ever engaged. What we encounter
on the Net are symbols of symbols of symbols or symbols. There is
no structure of accountability, such as footnotes, references, or
a way to cross-correlate the data in order to infer in a reasonable
way what is true about what we see. So Plato was right. We are dealing
with copies of copies, sometimes with no originals. And because
the Net is such a powerfully projective media, we provide the credibility
for the images of images and images of text at which we are looking
as if they have their own integrity and internal structure when
in fact they may be very artful constructs. The Net in this sense
is like a ten-dimensional dog chasing its own tails.
I've never been to a
convention in which fear and paranoia is threaded through so many
conversations. We are walking, we know, in a hall of mirrors, in
which the aliases we have used, the personas and images we have
created, may be known, may not be known; we may be talking to someone
who once was somebody else, and we don't know who they really work
for. Once you start getting lost in that hall of mirrors, our ability
simply to show up as a human being and exchange data in a trusted
way is undermined, and the way we at least like to dream it used
to happen in the hacker community is lost.
Briefly -- one of the
things that is being transformed is the structure of religious institutions,
what it means to engage in a quest for meaning. Just as the printing
press ended the domination of the Roman Catholic Church forever,
creating the possibility of a variety of denominations that have
been at war with one another ever since, the structure of religious
institutions as we have known them is over. You can take a bullet
and walk dead for a long time before you fall over. Religious institutions
as we have them were created first by writing. Every major religious
figure in the world -- Buddha, Confucius, Jesus, Moses, Mohammed
-- occurred in a very narrow band of the vast timeline of history
that happened to coincide with the emergence of writing. Writing
created of those historical figures textual beings; we interact
not with the historical beings but with the text that mediates their
meaning and presence and discloses a horizon of possibility. When
we interact with images and beings disclosed to us electronically,
it creates a different kind of horizon and a different possibility
for what it means to be human. I have a hunch that it is in the
MOOs and MUDs, the brackish swampy tidewaters of the Net, that images,
aliases and avatars will emerge on the edge of life where it always
happens, that will define the possibilities for future electronic
religious communities and deliver the real goods to people who connect
and create real communities on line. It will be as Marianne Moore
defined poetry, "imaginary gardens with real toads in them." That's
what it is to go on line. In and through those symbolic abstractions,
we connect with each other and reality.
Last but not least,
do not limit yourself to a twentieth century view of what it is
that is happening. This talk is titled "Hacking as Practice for
Trans-Planetary Life in the 21st Century." We live now primarily
on earth but we have been throughout the solar system. We are going
to colonize other worlds and live in space stations, the stuff that
for me was the stuff of science fiction. When I look at images of
other worlds from the Hubble Telescope on the Net, it reminds me
that Columbus was a mapmaker before he was an explorer. He drew
and internalized the structure of the world he drew sufficiently
to then get up and go. Pictures from the Hubble of exploding galaxies
and gravitational lenses contracting spacetime makes me want to
go. We are now looking at the maps that define for us the horizon.
This is relevant to you because the skills needed in trans-planetary
culture are the skills hackers have.
(1) You have to live
easily in the non-space of the hive mind, in cyberspace. I know
a lot of people are tired of the word cyberspace, but please, give
me a better one and I'll use it. I am still grateful to Gibson for
the imagination that envisioned so well that non-space where we
spend so much time -- the non-space of the mind in which, you know
how it is, we connect out there, almost bodiless. Time and space
are constructed differently; when we're trans-planetary or even
trans-galactic, we will have to be comfortable with the contraction
of spacetime and moving through wormholes that distort and twist
as LSD (that's a drug that used to be used in the sixties) redefines
the geodesic lines of our minds.
(2) We have to learn
to be at ease with "modular life." What do I mean by that? Back
when I graduated from school, it was expected you would go to work,
stay with a job, and die from the job. Modular life means, on the
other hand, that things come together and come apart quickly like
a flower seen in time-lapse photography. Communities online form,
coalesce, like shuttles docking at a space station and come apart
just as quickly. Life is modular in a developmental sense as well.
I am now in my third career and I have never been happier in my
life than doing what I am doing, I had to break out of a structure
that was suffocating, that did not allow me to think the way I must
think. You will move through roles, careers, identities, as a snake
sheds skins, and life online -- with avatars, aliases, personas
-- is one way to try out what they are ... as long as you stay connected
to the core self that you know yourself to be and don't mistake
that core self for one of the aliases it has created. Know who you
are, separate from that.
This means that people
who know how to live on the boundaries of things will thrive. Businesses
are suddenly interested in me. Why? People who have always lived
on the center need help. I always lived on the edge in what I thought
was a creative way while others thought it was rather neurotic.
I thought it worked pretty well because you can see from the edge
how people inside structure their lives. Under conditions of exponential
change, however, people who live at the center are continuously
moved to the edge because the center keeps shifting, and they need
pathfinders to teach them the survival skills needed on the boundaries
where life and new possibilities always emerge. You know how to
do that.
(3) You have a desire
-- I know this -- you have a desire, a craving, a passion to know.
You are need-to-know machines. You are hardwired to need to know
what things do, how they work, where is the information stored,
how can I get it, connect it, put it together. I too have lived
my life in various personas that have enabled me to go to the depths
of the lives of the people I worked with and served so I could learn
what it meant to be a fully human being. You know that information
does want to be free and linked and accessible because that magnifies
all of our power and spreads it throughout the hive.
(4) You love adventure.
You are willing to take risks. You know the wonderful warmth of
the flame on the edge of your wings. You love to live on the edge,
put things together and figure them out, and make a difference.
You want to leave your mark electronically that says, "I was here,"
marking your electronic territory like virtual tomcats. This is
my territory: I go where I please. This is why you see firewalls
as challenges rather than walls.
Remember those experiments
with artificial life using algorithms instead of DNA? They measured
the speed of the flow of information in relation to the emergence
of life. When information travels so slowly it's like molasses,
it becomes moribund, there is no life, and when it moves too fast,
the system becomes chaotic, and again, no life. But when it is just
right, it recombines at an optimal rate, life is optimized just
at the edge of chaos. Between rigidity and chaos, right on the edge
of chaos, always feeling as if we are going to fall off the edge,
but not quite falling falls -- that is a skill needed in a world
where change is exponential, to live always on the verge of chaos
yet never capitulating to it.
(5) You know how to
live with ambiguity. After all, who can you trust? We want to connect
with people, to learn from them, but we live in a panopticon. A
panopticon is a prison invented by Jeremy Benthem, a prison reformer,
in the nineteenth century. The guard tower is in the center and
the cells are arranged around it like slices of a pie. The guard
can always see the prisoners but they can't see him or one another.
Because of what's happening with GPS, the cross-correlation of data
in data bases and warehouses, "they" can know anything they want
to know about anybody realistically. What will it do to life to
know we are always locatable on the face of the earth, always known,
always observable? That feeling of power you have on the Net comes
in part from anonymity, yet you know that every click of your clickstream
is a luminous footprint in the melting snows of cyberspace that
anyone who wants to track can track. Every telephone call, as you
know, is tappable or scannable, every word you speak is overhearable;
you know what can be done with technology because you use it. Who
can you trust in this hall of mirrors?
Do we really think we're
smart enough to outsmart everybody else? Remember Teddy, the break-in
artist in "Body Heat," and what he reminded the lawyer who was planning
a crime? He said, "You plan a crime, there are a hundred ways you
can screw it up. You think of fifty of them, you're a genius. And
counsellor, you ain't no genius."
A friend of mine is
connected to 17,000 data bases in 123 countries. She does competitive
business intelligence, finding people, money, and things. She has
never known someone who could completely disappear. She has tracked
people through three identities. You can change eye color, name,
and all the rest, she tells me, but you can't hide what you crave
or love.
Much of what feels like
freedom out there is allowed by those who would steal your gold
nuggets if they could, but out there, we don't always know what
constitutes the real gold. How close can you fly to the flame without
getting burned? In order to snatch the gold nuggets of data or forbidden
access from the jaws of the monster? When you least expect it, the
game of the Net suddenly becomes the game of Real Life. Click! solve
the right puzzle and click! you go to the next level. This is archetypal,
this is deep symbolic stuff that resonates with myths of heroism,
voyaging, discovery, winning the golden apple, winning the princess
- but it's really a quest for our own wholeness, the completion
of our selves. That quest is realized when we connect with those
we help up the ladder after us.
(6) This is when "film
noir" turns into a possibility of real community.
You have got to mentor
the younger hackers, as the hacker community itself matures, you
have got to grow and transform yourselves with it in order to continue
to provide the dissemination of essential information not only about
how to hack but how to survive hacking and live to play the game
another day. As the community matures, and those of you who started
out years ago graduate, if you don't find a way to mentor the new
ones coming up, you will stop learning and growing, because that's
what it means to graduate, to learn how to share what you know how
to do in a meaningful way. At the same time, of course, you have
to protect yourself from those who are too lazy to do their homework.
You have to find the ones who know what they need to do first in
order to bring to you the critical questions.
The bottom line? Know
yourself, know who you are. Use your work, use your time online,
use projections -- those you impose on others and those others impose
on you -- to leverage your power and know who you are. Remember
when Luke Skywalker took off Darth Vader's helmet and saw his own
face? That's true to my experience. Everything I hate or scorn is
true of myself. The dark side of the force is everywhere, and life
is so ambiguous, mixed all together, all gray, that you can't easily
separate one thing from another. There is so much concern about
undercover work here. Every undercover agent I have known, and I
have known three in my lifetime as good friends, every one has told
me that the line in the movie is true: "I don't know if I'm a cop
pretending to be a criminal or a criminal pretending to be a cop."
People go into the work that enables them to do what they love to
do as freely as they can. Who is the enemy? To whom can we be loyal?
Who is the hacker and who is the undercover cop?
It is not a question
of behaviors, either: it is not your behaviors that constitute a
threat, not what they tell you, not your behaviors. Those behaviors
are engaged in by members of the establishment all the time. You
can join a government agency or work for a corporation and do the
same behaviors that'll get you hard time. It is your perceived allegiance
that threatens them, the kind of community you create that frightens
them, that is the threat itself, not what you do. So the task is
to find a way to do what you want to do in as free and powerful
a way as possible but in a way that lets you get up the next morning
and come back to the game again.
In conclusion, I want
to say this is one of the greatest conventions I've ever attended.
A friend asked me what people were like at the con, and I said,
I felt like I was finally home. Most of the people are brilliant
and most are hopelessly neurotic. My brothers and my sisters! You're
a terrific group. And what you know how to do is what you will need
to know how to do, and others will pay you a lot of money to show
them how to do or to do for them. But please, don't die out there.
It is not romantic to crash and burn. It just isn't worth it.
1996